We collect personal details such as name, age, gender, contact number, health history, and payment data for service delivery. This information is obtained during booking, registration, or usage of our website and remains crucial for identification, communication, testing, and accurate reporting of results.
Collected data is used only to deliver medical services, generate reports, contact patients, process payments, and improve customer experience. We do not use your personal information for marketing without your consent. All data usage is compliant with healthcare privacy regulations and internal confidentiality protocols.
Your personal and health data is stored using secure, encrypted systems. Access is restricted to authorized staff involved in delivering your service. We implement technical and administrative safeguards to protect against unauthorized access, alteration, or disclosure of personal information at all levels of operation.
Information may be shared with trusted diagnostic partners, technicians, or logistics teams strictly to deliver your test or report. These entities are contractually bound to protect your data and are not allowed to use it for any unrelated purposes.
Users may request access, correction, or deletion of their data by contacting our support. We respond to such requests within reasonable timeframes. Please note, we may retain certain records as required by medical or legal regulations even after account closure or data deletion.